1. Who we are

Naizil Inc. (“Naizil,” “we,” “us,” or “our”) is a Canadian manufacturer of vinyl-coated fabrics, headquartered at 12667 Coleraine Drive, Bolton, Ontario, Canada. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website at naizilcanada.com or interact with us.

We are committed to protecting your privacy and complying with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information we collect

We collect personal information that you provide to us directly, as well as certain information collected automatically when you visit our website.

Information you provide

When you fill out our contact form, request a sample, or otherwise reach out to us, you may provide:

• Name
• Company name
• Email address
• Phone number
• Mailing or shipping address
• Project details, fabric specifications, or other inquiry-specific information

Information collected automatically

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website (if any)
• Device information

3. How we use your information

We use the personal information we collect for the following purposes:

• To respond to your inquiries, quote requests, and sample requests
• To process and fulfill your orders
• To send product samples and related communications
• To maintain our customer relationship and provide ongoing support
• To improve our website, products, and services
• To comply with legal obligations
• To protect against fraud or unauthorized activity

4. How we share your information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service providers: Trusted third parties who help us operate our business, such as web hosting, email delivery, and shipping carriers. These providers are required to protect your information and may only use it for the services they provide to us.
• Legal compliance: When required by law, court order, or government regulation, or when necessary to protect our legal rights.
• Business transfers: In connection with a merger, acquisition, or sale of business assets, your information may be transferred — subject to ongoing privacy obligations.

5. Cookies and tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyze site usage.

Types of cookies we use

• Essential cookies: Required for the website to function (e.g., session management).
• Analytics cookies: Help us understand how visitors use our site so we can improve it. We may use services such as Google Analytics for this purpose.
• Functional cookies: Remember your preferences (e.g., language settings).

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our website.

6. Data retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

• Inquiry and contact form submissions are typically retained for up to 3 years to support ongoing business relationships.
• Customer transaction records are retained for the periods required by Canadian tax and accounting laws (generally 6–7 years).
• Website analytics data is typically retained for 26 months in accordance with our analytics provider’s default settings.

7. Data security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. These include:

• SSL/TLS encryption for data transmitted through our website
• Access controls limiting who can view personal information
• Regular security reviews of our systems

While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any data breach affecting your personal information in accordance with applicable law.

8. Your rights

Under Canadian privacy law, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Withdrawal of consent: Withdraw your consent for us to use your information (subject to legal or contractual restrictions).
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Complaints: File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information in Section 11.

9. Children’s privacy

Our website and services are intended for business and commercial use. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

11. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: